Privacy Notice
Last updated: June 2026
At Sierra Móveis México we value the trust of our clients, visitors, architects, interior designers, suppliers and users of our website. Protecting your personal data is a priority for us, and we therefore handle your information responsibly, confidentially and in accordance with the applicable personal data protection legislation in Mexico.
This Privacy Notice describes what data we may collect, the purposes for which we use it, how we protect it and the rights you may exercise regarding your personal information.
1. Data controller
Sierra Móveis México is responsible for processing the personal data you provide through this website, contact forms, digital media, showroom visits, quotes, orders, commercial communications or any other official service channel.
For any query related to this Privacy Notice, you may contact us at:
Email: contacto@sierramoveis.mx
Website: www.sierramoveis.mx
2. Personal data we may collect
Depending on the means through which you interact with Sierra Móveis México, we may collect the following personal data:
- First and last name.
- Landline or mobile phone.
- Email address.
- City or place of residence.
- Delivery or installation address.
- Billing information.
- Information related to quotes, orders, projects or design preferences.
- Contact details of architects, interior designers, firms or authorized representatives.
- Comments, special requests or information you voluntarily share with us.
- Technical information derived from the use of the website, such as IP address, browser type, device used, pages visited, date and time of browsing, cookies and connection data.
Sierra Móveis México does not request sensitive personal data through its website.
3. Purposes of the use of your data
The personal data we collect may be used for the following purposes:
- Respond to requests for information about our products, collections, catalogs, showroom or services.
- Prepare and follow up on quotes.
- Manage orders, deliveries, installations, warranties and after-sales service.
- Coordinate appointments, showroom visits or meetings with our commercial team.
- Provide personalized advice on furniture, finishes, materials, measurements, configurations and projects.
- Follow up on commercial relationships with clients, architects, interior designers, firms, developers and suppliers.
- Issue invoices, receipts, vouchers or documentation related to commercial transactions.
- Send information about news, collections, events, launches, promotions, campaigns or institutional communications from Sierra Móveis México.
- Improve the browsing experience on our website.
- Analyze the use of the website for statistical, performance, security and continuous improvement purposes.
If you do not wish to receive commercial or promotional communications, you may request to unsubscribe at any time by writing to the email indicated in this Notice.
4. Cookies and browsing data
Our website may use cookies and similar technologies to improve the browsing experience, remember preferences, measure site performance and obtain statistical information about its use.
Cookies may collect information such as pages visited, time spent on the site, device and browser type, IP address, date and time of access and interactions within the website.
You can configure your browser to accept, block or delete cookies. However, by disabling certain cookies, some site features may not be available or may not function correctly.
5. Analytics tools and third parties
Sierra Móveis México may use web analytics, digital advertising or traffic measurement tools, such as Google Analytics, Meta Pixel or other similar platforms, in order to better understand user behavior, improve the website and optimize our communications.
These tools may collect technical or browsing information in accordance with their own privacy policies.
6. Transfer of personal data
Sierra Móveis México does not sell, rent or trade your personal data.
Your data may be shared only when necessary to fulfill the purposes described in this Notice, for example with logistics, transport or installation companies; providers of technology services, web hosting, CRM, email or digital analytics; administrative, accounting or tax providers; commercial partners directly involved in handling a project, quote, delivery or requested service; or competent authorities, when there is an applicable legal obligation.
In all cases, we seek to ensure that the third parties involved in the processing of personal information maintain adequate confidentiality and security measures.
7. Retention of personal data
Personal data will be retained for the time necessary to fulfill the purposes for which it was collected, as well as to comply with applicable commercial, tax, administrative, accounting, contractual or legal obligations.
When the information is no longer necessary, it will be deleted, blocked or safeguarded in accordance with the internal security and document retention procedures of Sierra Móveis México.
8. Information security
Sierra Móveis México adopts reasonable physical, technical, administrative and organizational measures to protect personal data against damage, loss, alteration, destruction, unauthorized access or misuse.
Access to personal data is limited solely to personnel, collaborators or providers who need to know such information to fulfill the purposes described in this Notice.
9. Rights over your personal data
You have the right to access, rectify, cancel or object to the processing of your personal data, as well as to revoke the consent you have granted us for its use.
To exercise these rights, you may send a request to: contacto@sierramoveis.mx
The request must include your full name, means of contact, a clear description of the right you wish to exercise, the data or information for which you wish to make your request, and a document proving your identity or representation, where applicable.
Sierra Móveis México will handle your request in accordance with the deadlines and procedures established by applicable legislation.
10. Changes to this Privacy Notice
Sierra Móveis México may update or modify this Privacy Notice at any time, to reflect changes in our practices, services, website or applicable provisions.
Any modification will be published on this same website, indicating the date of the last update.
11. Acceptance of the Privacy Notice
By using this website, providing your personal data, requesting information, completing forms, scheduling appointments or interacting with Sierra Móveis México through digital or physical means, you acknowledge that you have read and accepted the terms of this Privacy Notice.
The Spanish-language version of this document is the official one and shall prevail. This translation is provided for reference only.
